89bd Privacy Policy

Our Commitment to Your Privacy

At 89bd, we recognise that your personal information is important to you. As Bangladesh's trusted online casino and sports betting platform, we are committed to handling all personal data responsibly, transparently, and in accordance with the highest standards of data security. This Privacy Policy explains in clear, straightforward language exactly what information we collect from you, why we collect it, how we use it, and the choices you have regarding your data.

By accessing or using 89bd's website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform. This policy applies to all users registered from Bangladesh, including those accessing 89bd from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and all other regions of Bangladesh.

What Makes 89bd's Privacy Approach Different

Information We Collect

89bd collects personal information through two primary channels: information you provide directly when you register and use the platform, and information collected automatically as you interact with our website. Below is a full breakdown of both categories.

Information You Provide Directly

• Full name, date of birth, and contact details (email address and phone number)
• Residential address, city, and country (used for account verification and regulatory compliance)
• Government-issued ID details submitted during Know Your Customer (KYC) verification
• Payment method details such as bKash account numbers, Nagad mobile wallet numbers, or Rocket account references

Information Collected Automatically

• Device type, operating system, browser version, and IP address — used to detect fraud and ensure platform security
• Session data, clickstream activity, pages visited, time spent on page, and gameplay history
• Cookies, local storage tokens, and similar tracking technologies that help us deliver a personalised experience

How We Use Your Information

Every piece of data 89bd collects is used for a clearly defined, legitimate purpose. We do not use your data beyond those stated purposes without obtaining fresh consent. The primary uses include the following:

• Account creation, verification, and ongoing management — ensuring only eligible players aged 21 and above have access to 89bd's gaming and betting services
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels
• Preventing fraud, detecting suspicious account behaviour, and maintaining the integrity and fairness of our games
• Providing customer support, responding to your enquiries, and resolving disputes in a fair and timely manner
• Sending you important service notifications, platform updates, promotional offers (where you have opted in), and responsible gaming reminders

Sharing of Your Information

89bd does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own commercial use. However, in order to operate the platform effectively, we do share limited data with carefully selected service partners. Each partner is bound by strict data protection obligations and may only use your data for the purposes we specify.

Circumstances under which data sharing may occur include:

• Payment processors and mobile banking partners such as bKash, Nagad, and Rocket — who need transaction details to process your deposits and withdrawals
• Identity verification and KYC service providers who assist in confirming your age and identity in line with responsible gaming requirements
• Regulatory or law enforcement authorities, where disclosure is required by applicable law or in response to a valid legal process

Payment Data and Financial Transactions

When you make a deposit or request a withdrawal on 89bd, your payment details are processed securely. We work with trusted payment partners to handle bKash, Nagad, Rocket, and Upay transactions. Sensitive financial data such as full mobile wallet numbers is never stored directly on our servers in unencrypted form.

All financial transactions on 89bd are recorded for audit, fraud prevention, and dispute resolution purposes. Records are retained for the minimum period required to fulfil these functions and comply with applicable standards. The minimum deposit and withdrawal amounts are clearly stated in our Terms & Conditions.

Cookies and Tracking Technologies

89bd uses cookies and similar technologies to improve your experience on our platform. These small data files are stored on your device and help us remember your preferences, keep you logged in between sessions, and analyse how our platform is used so we can continuously improve it.

You may configure your browser to reject or delete cookies at any time. Please note that disabling certain types of cookies may affect your ability to use some features of the 89bd platform. We do not use cookies to collect sensitive personal data or to track your browsing activity on external websites.

Data Retention

89bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including meeting any legal, accounting, or reporting obligations. The specific retention period varies depending on the type of data and the purpose for which it is held.

When your account is closed or deactivated, we will securely delete or anonymise your personal data within a reasonable timeframe, subject to any legal obligations that may require us to retain specific records for a longer period. You may request information about data retention periods applicable to your account by contacting our support team.

Your Data Rights

As a user of the 89bd platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] and we will respond promptly.

• Right of Access — you may request a copy of the personal data we hold about you at any time
• Right to Rectification — if any information we hold is inaccurate or incomplete, you may request that we correct it
• Right to Erasure — subject to legal obligations, you may request that we delete your personal data
• Right to Restriction of Processing — you may request that we limit how we use your data in certain circumstances
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal

Please note that some of these rights are subject to conditions and exceptions under applicable law. We will always let you know if we are unable to fulfil a particular request and explain why.

Data Security Measures

89bd employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include SSL/TLS encryption for all data in transit, secure storage infrastructure for data at rest, role-based access controls limiting internal access to personal data, regular security assessments and system monitoring, and automatic session timeouts to protect inactive accounts.

While we take every reasonable precaution to protect your information, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your 89bd account has been compromised, please contact our support team immediately so we can investigate and take corrective action without delay.

Children and Age Restrictions

89bd's services are strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and believe that a minor has submitted personal information to 89bd, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete the relevant data and close any underage account. Age verification is a mandatory part of our KYC process for all registered users in Bangladesh.

Changes to This Privacy Policy

89bd reserves the right to update or amend this Privacy Policy at any time. When changes are made, we will revise the 'Last updated' date at the top of this page. For significant changes that materially affect how we process your personal data, we will notify registered users via their account email address or via a prominent notice on the platform.

We encourage you to review this page periodically to stay informed about how 89bd protects your personal information. Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 89bd handles your personal data, our dedicated support team is ready to assist you. We aim to respond to all privacy-related enquiries within 3 business days.

Email us at: [email protected]